Three Usability Challenges I Noticed While Testing Usability in Class - July 28

I did a number of usability tests during class today and was surprised by some of the challenges the tests presented me.  Here are a few examples:

a.  I viewed one web site for 5 seconds and when asked to describe what the purpose of the sight was, I couldn't.
b. I visited a sight for a cruise ship that was so busy I couldn't find the information I was asked to locate.
c. I visited a "social impact" sight that was heavily designed, clean and crisp in appearance and felt very cold.  I had no emotional response at all which I think might be key for a social impact sight.